Shipping & Delivery Policy
Last updated: 3rd February 2026
Eco Tuning Ltd (mobileECOtuning)
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
The MET Difference
At mobileECOtuning, we pride ourselves on providing a seamless and efficient shipping experience. Unlike many other retailers, we maintain all our stock in our UK warehouse.
- ✓ Real-time Inventory: If you order it, it is in stock and ready to ship.
- ✓ Fast UK Delivery: Next-day delivery for most UK orders.
- ✓ Express International: Same-day dispatch for EU and Global orders.
- ✓ Hassle-Free Returns: Simple returns to our UK base—no international headaches.
In-Store Pickup – Weston Super Mare, BS24 9DJ
Same Day available for ALL purchases.
Mobile Eco Tuning, Unit 45 Lynx Crescent,
Weston Super Mare,
BS24 9DJ
Hours: Mon – Fri, 09:00 – 17:00.
Please check opening hours before travelling.
Free Shipping
We offer free download shipping on:
• Virtual Items
• Software Downloads
• Software Updates
Shipping Rates
| Region / Service | Merch Items | Small Items | Large Items |
|---|---|---|---|
| Weston Super Mare Pickup | FREE | FREE | FREE |
| UK – Next Day | £5.00 | £10.00 | £20.00 |
| UK – Pre 12pm | £10.00 | £15.00 | £25.00 |
| UK – Saturday (Pre 12) | £10.00 | £15.00 | £30.00 |
| Europe – Express | £30.00 (Merch & Small) | £59.00 | |
| Rest of World | £60.00 (Merch & Small) | £120.00 | |
*Large volume orders may be subject to additional shipping charges. This will be discussed with you prior to dispatch.
Delivery Information
Our Carriers
We use premium couriers to ensure safety and speed:
- UK Orders: DHL
- International: UPS
Lost or Damaged?
We will replace lost or damaged orders free of charge.
Note: If your order is returned due to failed delivery attempts, non-collection, or incorrect address, shipping costs cannot be refunded.
International Orders
We ship to most countries worldwide. However, we are currently unable to deliver to:
- Belarus
- Russia
Customs & Duties: You may be subject to additional taxes and duties over which we have no control. You are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. For EU and UK consumers, this does not affect your statutory rights.
Questions about Returns?
Please review our Return Policy here: https://shop.mobileecotuning.com/returns.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
Phone: +44 1934 644427
Email: [email protected]