Privacy Notice

Last updated: October 14, 2024

Eco Tuning Ltd (“we”, “us”, or “our”)

This Privacy Notice for Eco Tuning Ltd describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

  • Visit our website at https://shop.mobileecotuning.com, or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of Key Points

What personal information do we process? We process information depending on how you interact with us (e.g., names, contact info, payment data).

Do we process sensitive information? We may process sensitive personal information (e.g., financial data) when necessary with your consent.

Do we collect from third parties? No, we do not collect information from third parties.

How do we process your info? To provide services, communicate, ensure security, and comply with laws.

How do we keep it safe? We have organizational and technical processes in place, though no system is 100% secure.

What are your rights? Depending on your location, you may have rights to access, correct, or delete your data.

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

Personal Information Provided by You:

  • Names
  • Email Addresses
  • Mailing Addresses
  • Usernames & Passwords
  • Contact Data
  • Billing Addresses
  • Debit/Credit Card Numbers

Payment Data: We may collect data necessary to process your payment if you make purchases. All payment data is handled and stored by Stripe and Payl8ter. You may find their privacy notices here: Stripe Privacy and Payl8r Privacy.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This does not reveal your specific identity but may include device and usage information (IP address, browser characteristics, operating system, language preferences, device name, country, location).

Log and Usage Data: Diagnostic, usage, and performance information recorded in log files.

Device Data: Information about your computer, phone, tablet, or other device used to access the Services.

Location Data: Information about your device’s location (precise or imprecise) depending on settings.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

  • Account Management: To facilitate account creation, authentication, and management.
  • Safety: To save or protect an individual’s vital interest (e.g., preventing harm).

3. What Legal Bases Do We Rely On?

For EU/UK Users (GDPR): We rely on Consent, Legal Obligations, and Vital Interests.

For Canadian Users: We rely on Express or Implied Consent, or exceptional cases permitted by law (e.g., fraud detection, investigations).

4. When and With Whom Do We Share Information?

We may share information in specific situations:

  • Business Transfers: In connection with mergers, sales of company assets, financing, or acquisitions.
  • Google Maps Platform APIs: We may share information with Google Maps APIs to provide location-based services.

5. Do We Use Cookies?

Yes. We use cookies and similar tracking technologies to access or store information. Detailed information regarding how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics: We may use Google Analytics to track usage. You can opt out at https://tools.google.com/dlpage/gaoptout.

6. Social Logins

If you choose to register or log in using a social media account (Facebook, X, etc.), we will receive certain profile information about you from your social media provider. We use this information only for the purposes described in this Privacy Notice.

7. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this notice unless otherwise required by law. When we have no ongoing legitimate business need, we will delete or anonymize your information.

8. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

9. Information From Minors

We do not knowingly collect data from or market to children under 18 years of age. If we become aware of data collected from children under 18, we will delete such data.

10. What Are Your Privacy Rights?

Depending on your region (EEA, UK, Canada, etc.), you have rights under data protection laws, including access, rectification, erasure, and restriction of processing. You can withdraw consent at any time.

Account Information: You can review, change, or terminate your account by logging into your settings or contacting us. Upon termination, we will deactivate or delete your account, subject to legal retention requirements.

11. Do-Not-Track Features

We currently do not respond to DNT browser signals as no uniform technology standard has been finalized.

12. Specific Rights for US Residents

If you are a resident of certain US states (e.g., California), you may have specific rights regarding access, deletion, and opting out of the sale/sharing of personal information.

Verification: We will verify your identity before processing any request.

13. Updates To This Notice

We may update this notice from time to time. The updated version will be indicated by an updated ‘Revised’ date. We encourage you to review this notice frequently.

14. Contact Us

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO):

Email: [email protected]

Phone: +44 1934 644427

Address:
Eco Tuning Ltd
Data Protection Officer
Unit 45 Lynx Crescent
Weston Industrial Estate
Weston Super Mare, Somerset BS23 9DJ
United Kingdom

15. Review, Update, or Delete Your Data

To request to review, update, or delete your personal information, please visit: https://shop.mobileecotuning.com/contact.